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Home Terms and Conditions Full Terms & Conditions

Full Terms & Conditions

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Money Back Guarantees

These are limited to specific products and must be documented on the invoice item to be valid.

Returning your Order

If you are not 100% satisfied with your purchase, you may receive a prompt replacement or refund subject to the Return Material Authorisation procedures documented stated in this paragraph. Shipping and insurance charges will be refunded in compliance with distance trading legislation. In order to receive a refund for unwanted goods, your purchase must be returned with carriage pre-paid within 7 working days, commencing the day after you receive the goods. All items must be in "as new" condition, in original packaging and with all manuals and accessories wherever possible. Any discrepancies may result in forfeiture of all or part of your refund, this is because documentation and the packaging may form part of the product itself (this excludes external delivery packaging). Software items that have been opened are excempt from the returns policy. Items returned as faulty may be refunded, repaired or replaced, you may specify your preference when requesting an RMA. You should be aware that a manufacturers warranty usually entitles you to deal direct with the manufacturer for repairs or replacements. Your contract with us extends beyond the terms of a manufacturers warranty, in accordance with UK legislation (Sale of Goods Act). Refunds on purchases made with a credit/debit card or Paypal will only be credited to the same card/account. Your statutory rights are unaffected.

Returns Policy Additional

Unless otherwise documented on the invoice and in addition to your statutory rights, SHOP PC ( will cover second-user/refurbished items with a thirty day repair or replace warranty. All warranties are valid from date of invoice. All goods, other than unsealed software, returned within the products warranty period from date of invoice, with original receipt, are eligible for full or partial refund, repair or replacement. All Software items purchased are non-returnable if unsealed or used. SHOP PC ( may where appropriate replace or repair any faulty products or components with either new or refurbished products dependent on requirements. SHOP PC ( will not accept the return or exchange of any item if the product Serial number has been removed or broken (this is to prevent fraudulent activity). All SHOP PC ( warranties and technical support will not cover any product, software or components that have not been directly purchased from Any damage, fault or virus defecting the original SHOP PC ( product occurring due to user modification, including component and software implementation not supplied by SHOP PC will not be covered by any warranty and SHOP PC reserves the right to charge for any labour, parts and delivery charges incurred. Consumers have the right of cancellation within seven working days of receipt of goods. The customer is responsible for obtaining an RMA number prior to returning any goods, and for returning the item once an RMA is issued. If a refund is to be provided, it will also include the cariage cost of a delivery service provided a proof of purchase (stamps/receipt) are provided. Your statutory rights are unaffected.

Ordering Information & Methods of Payment

Credit Card Orders:- SHOP PC accepts Visa, Switch, Mastercard and Delta via PayPal (no PayPal account required).

Cheque Payments:- Customers wishing to pay using a private or business cheque may do so. Please write your cheque guarantee number on the back of the cheque and the order reference number. Your order will not be despatched until payment is recieved. If payment is not received within 28 days, the order will be cancelled.

General Terms and Conditions

Prices, specifications and availability of products are subject to change at short notice. Due to the volatile nature of the computer market, descriptions may not reflect current technical information. Any typographical, photographic, or specification error in product, pricing or offers is subject to correction. Changes of specification or price will be agreed with the customer prior to shipping. Images are for illustration purposes only. We reserve the right to limit sales, including the right to prohibit sales to re-sellers, business organisations or individuals. Proof of purchase and postage may be required for refunds. To comply with certain reseller agreements and government regulations, SHOP PC reserves the right to refuse to export products from the United Kingdom at any time. If you are purchasing products for export, you are responsible for the necessary export documentation before shipment is made to a foreign country. Manufacturer's warranties for exported products may vary or be null and void. SHOP PC will not sell or share its customer information, or any material, information, and ideas you provide, except those that the customer makes public on the SHOP PC website.

Disclaimer of Warranty, Title to Goods, Trademarks

This disclaimer in no way affects the term of any manufacturer's warranty. The title to purchased goods is retained by SHOP PC ( until goods are paid for by the purchaser in full. SHOP PC ( reserves the right to repossess any goods that have not been paid for in full and invoice the customer for any legal, delivery and restocking costs incurred. All trademarks published are the property of their respective companies

No Consequential Damages

In respect of business to business transactions, in no event shall SHOP PC, its subsidiaries or affiliates, or their respective officers, directors, employees, representatives or agents (collectively, "SHOP PC" or "") be liable for damages as a result of equipment failure or delivery issues, including loss of data, use, or profits, however caused, whether for breach of contract, negligence, or otherwise, and whether or not SHOP PC ( has been advised of the possibility of any such damages.


SHOP PC ( may revise these terms and conditions at any time. These terms and conditions are governed and construed by the laws (but not the rules governing conflicts of law) of the U.K. You agree that if any part of these terms and conditions are found to be unenforceable, the remainder of these terms and conditions will remain in full force and effect.

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square-spc SHOP PC and are the trading names of Mr Robert Woods.  SHOP PC ( operates from 7 The Bents, Sandend, Banff, Aberdeenshire, Scotland, AB45 2UF. Our Terms and Conditions can be found HERE.

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